www.thepeters.org/badvw.htm
www.myvwlemon.com

Seriously Jetta was what i wanted all along didnt think i can afford one but got one eventually.

I thought my car was cursed but after doing a research on the web noticed that it is not just my car. What is going on??

My car had problems within couple months.

replace my rear breaks
Engine sign kept on blinking
Seat memory didnt work
Replaced oil pan twice already
Replaced ignition coil. Customer service denied that there is a recall….
Water pipe replaced

One good thing i am leasing it..The customer service is the rudest people that i have to deal with so far. Their favorite line “” sorry for not keeping up with your expectations”" Who says that??? Do something.

I will never never buy anything that was manufactured by VW.. I still have outstanding issues. Tired of taking the car back to the dealer and wasting my time.

It has been the worst experience in my life.

I have owned two Jettas (1988, 1992) and I loved them. They ran flawlessly with very few exceptions: when it snowed or rained or it was windy or cloudy or brisk or balmy or sunny or dark or…..

Hi

It’s clear that there are many people with similar complaints about Volkswagen products and service. This site was launched just weeks ago and the usership continues to increase.

Some of us are frustrated and want to know how to solve not only our personal car problem, but also what some of us see as a systemic practice of isolating and repressing these issues. Well, there are no answers to be found here… yet.

The solution, we believe, must emanate from a collective voice, one that proves its validity through numbers and sincerity. THAT is the true point of this site, and that is the potential power that this site, and sites like it, possess.

A lot of the “next step” responsibility lies with us, the developers of VW Sucks. We need to, and will, improve the content, the posting board, give you profile access, develop mail features, and provide you with the legal stuff (did we tell you that we will never give away or sell your email address? We should have.) Now that this site has passed the first hurdle towards justifyng its existence, we are anxious to move towards the next.

While we develop the boring, geeky, website stuff, you can help us by giving us links to useful sites, providing us with feedback about how to improve this place, and by spreading the word that we’re here. Once we reach the next threshold, with the improved features at VW Sucks, we can start to talk about collective action. We’re not there yet.

Data about defects. Technical service bulletins and advisories. Complaint statistics (especially in comparison to other makes). These are the tools we can really leverage to prove a valid point.

Thanks.

Rick, and the rest of the team.

Yes, I do have a life, but the past week I’ve been really astounded to learn what I have about the VW cars.

Check out these sites:

www-odi.nhtsa.dot.gov
www.mycarstats.com
www.consumeraffairs.com/automotive/automotive.htm

One of the sites (can’t remeber which) had 231 complaints on 2001 Jettas!!!! This is horrible! How is VW getting away with this.

Please help me to get the word out to other VW owners.
1)Make fliers and put them on VWs
2)Get those window marker things and write the website and/or no2vw@yahoo.com on it

We’ve got to get people to file complaints and many people feel they are the only VW owners having problems with their cars.

Tell people to contact their Attorney General and file a complaint. There are other websites taking complaints on VWs:
www.planetfeedback.com
www.suckerswanted.com (vw only site)
www.gurneevw.com
www.ripoffreport.com

We’ve got to do more than just complain about this, we’ve got to fight this! I’m sick and tired of putting up with my car!

no2vw@yahoo.com
Meaghan

I’m so glad I found this site! My husband and I purchased a 2001 Jetta Wolfsburg Edition 2 1/2 years ago and have had nothing but problems with it. I’ve tried dealing with VW headquarters and the dealer in our area with NO luck (they are all such helpful people!) I’ve resorted to making up fliers with information on how to complain to various organizations and putting them on all VW’s I see.

We are trying to now sell the stupid thing (this leads to a moral and ethical deliema - here nice person, I won’t tell you the car sucks and has had numerous problems, enjoy the car!) Not only can we not keep it fixed long enough to sell it, but somehow we are upside down! We put down $5000 dollars on the car and have been making payments, but there is no way we are going to sell the car for what we still owe.

If you have any ideas or suggestions, PLEASE HELP!

People’s car? A Phaeton , Toureg, Passat V8? What’s Audi for? I ask IF they can’t get the rattles and electrical bugs out of cars they have been making for years how is VW going to make an Infinit/Lexus/BMW/DC beater.

Hi all. I have been thinking a site just like this one was needed, and wow, here it is!
I have a 1999 VW Jetta GLS. As many on this board have expressed, I love driving the car, but all the other problems — my front passenger window has fallen out TWICE, just for starters — are INEXCUSABLE.

I firmly believe that there are rampant problems with the car that are model-wide.
Here are some of my Jetta peeves. Anyone else have similar experiences?

1) Car designed too low for U.S. road use:
- air dams break off or tear when front end protrudes over a curb
- I’ve lost my oil pan cover 3 times now!! (Once due to road snow.)
2) Peeling interior surfaces
- should use of dry skin cream on leg make console peel?
3) Substandard exterior paint
- peels and scratches if you just “”look”" at it
4) Defective control knobs
- my entire moonroof control panel had to be replaced!)
5) Malfunctioning electronic door locks
-anyone else have “”sticky”" door locks that don’t always lock the door when you hit the remote?
6) Faulty engine sensors/alarms.
- at 60k, my dash alarms started going off periodically and randomly for no apparent reason. Oil light flashing on for 30-45 seconds. Engine light another time. Then brake light. For a while, my brake warning light would turn on whenever I went around a tight curve. Dealer always blames me: “”oil light comes on because you let Jiffy Lube change oil and they use non-manufacturer oil filter.”" Then it was “”it’s probably a clog in your oil screen; that happens when you don’t change your oil often enough.”"
7) Electronic key w/remote that comes apart repeatedly. (Don’t people ever drop their keys on the floor in Germany?)

These are just a FEW problems I’ve had. Some others were corrected under an extended warranty I bought (thank goodness). But I’m fed up with the nonsense, repeated visits to the dealer, and with having the service representative blame me when things malfunction. Anyone else?

So far Ive had my Jetta for 10 months and its been for service for exactly 30 calendar days. In addition to the problems listed below there are 4 other annoying, but not repeatable rattles, that of course never happen when the dealer is test driving it.

I understand that there will be noises when driving. But, comparing these to the 98 Jetta GT I traded in to get this, they arent normal noises. These are loose parts. I had the GT for about 3 years, when I decided to get a TDI. I dont think that these problems should be expected from a new car. The only modifications I have done to the car is a roof rack, braw and splash guards.

What amazes me is that dealer claims they have NEVER heard of any of these problems. When dropping the car off once, I told the service guy that he should do a search on the internet. Hed hear about them there! I also told him that if he wanted to hear the rattles that I have been complaining about, go drive one of the loaners. All of them that I have driven have several of the same rattles I have. So, there is a reoccurring problem.

Ive been running B100 in it for about the last 2000 miles.

Here is a summary of the problems and the solutions (you will see that not all the problems were solved on the first attempt):

The car is a 2003 TDI Sedan GLS. I took delivery of the car Dec 29, 2002

Jan 15-17, 666 miles
Sunroof rattle
Tightened something

Rattle in the center vent
Disassembled then reassembled.

Mar 8-13, 3079 miles
Rattle in the center vent
Replaced center vent

Coolant light came on (coolant level was low)
Replaced a coolant hose and T Pipe

Clunk in the right front corner of the car when stopping
Replaced right front sway bar link.

Rattle in both front doors in the area of the speakers
Adjusted both door latches

Mar 15-19, 3109 miles
Loud noise when fan is turned on. (it sounded like a loose piece of plastic hitting the fan blades)
A loose piece of plastic was found in the fan. (This was caused by the previous service)

Right door rattle - They couldnt hear it No work done

Apr 17-23, 4229 miles
Right door rattle
Loose tube behind door panel - fixed

Cup holder sticks (This was caused a the previous service) - Readjusted

Rattle in the center vent - Replaced defroster switch

Oil change (not a problem)

May 5-7, 4690 miles
Rattle in the center vent
Traced the noise to a rattling switch. Felt tape was put on the mating faces.
When picking up the car I still heard a rattle. They found a dummy switch was also rattling. They put felt tape on the mating faces of that too. The service manager rode with me along with the resident rattle expert. The service manager claimed he couldnt hear a thing, while the rattle expert said, here is the problem and promptly fixed it.

July 12-17, 8531 miles
The brakes intermittently drag. After releasing the brake (foot brake) they grab for a little while. Sometimes I have to tap the breaks to un-stick them. When tapping them when they are dragging, they are very sensitive!!!!
Left door rattle - They couldnt hear it No work done
Glove box light doesnt work (This was caused a the previous service)
Drink holder sticks (This was caused a the previous service) supposedly they fixed it, but it still sticks.

October, 11000 , miles
Left speaker still rattles
Drink holder still sticks
Random, unrepeatable rattles - I gave up trying to get the dealer to fix these.

Other than the rattles, I love the car. I understand that parts fail, and need to be replaced. Thats a fact of life. But, so many problems in a brand new car? That is very poor quality control.

It is nice to see that I am not the only one that is having problems. Not that I wish them on others. But, there are several problems that I keep reading about that havent happened, yet Im not looking forward to them.