We have a 2001 Jetta GLS with about 11,000 miles on it.
This past Christmas we were visiting out of state and barely hit a MINOR bump on a rural road. The oil pan cracked and immediately emptied. The car was towed and the oil pan was replaced.
After the oil pan was replaced, the mechanic noted a distinctive ticking sound that can now be clearly heard deep in the engine. This ticking noise seems to increase with acceleration.
The mechanic said he could not identify the cause of the ticking and wondered if it was a ball bearing that was loosened when we hit the bump. He told us it would cost $1000’s just to have the problem diagnosed because they would have to take the engine apart. He then said we might have to have the engine replaced.
Since we had already waited almost an extra week for the new oil pan, we left on his advice to drive the car 200 miles home and notice if the noise got worse. It didnt get worse, but it certainly didnt get any better.
We took the car to a local dealer to identify the problem. They accessed the first mechanics report and basically repeated it back to us with no new information. They also told us it will take $1000’s to simply diagnose the noise because it is inside the engine. They also said that we will probably need a new engine.
The recommendation of a new engine is remarkable to me since neither dealer has actually diagnosed the problem and apparently won’t unless we give them $1000s of dollars to take the engine apart first!!!
I do not understand how it can be possible to need a new engine in a (basically) new car after simply hitting a bump in a road? How can a cracked oil pan (which I understand is a weakness in the Jetta) have created such a fiasco? Has anyone else had this kind of problem? and if so can you help us identify a solution?
Thanks so much for any insights. We are sick to our stomachs over this.