2000 Jetta burning oil
I’ve just been informed that the catalytic converter needs to be replaced on my 2000 Jetta. The cause of this is that my car is burning oil. VW customer service has said that since I’m outside of the federal government’s warranty, I’m responsible for replacing the catalytic converter and that there is nothing VW can do. They also said that it’s within reason that I replace approx. 1 quart of oil per 1000 miles but that I still need to change the oil. That does not actually make sense to me, unless it is also okay that I go for a certain amount of time without oil between recommended changes. Has anyone else had a problem with this? What you have done? Any satisfaction with VW?
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297 Said,
November 22, 2004 @ 2:01 am
2000 Jetta burning oil – How are you outside the Federal government’s warranty? Last I checked, cats were covered for seven years.
Which dealership have you gone to?
My advice? Find a nicer dealership.
Assuming this is the base 2.0L model:
1. Have them check and replace the MAF (covered by extended waranty)
2. Have them check and replace the O2 sensors (covered by extended waranty)
3. Check for intake blockage
4. Inquire about the piston rings on your engine — they may have been installed incorrectly at the factory — inquire and firmly recommend they re-ring the pistons. This should be free if they find the rings out of spec. A lot of theories go into why this happened, the most prevalent being the rings were mislabeled and therefore installed upside-down at the factory.
A VW customer that had this done noted the following VW service report for the job done:
CAUSE: EXCESSIVE OIL CONSUMPTION UC
13193000 CYLINDER WALL DE-GLAZING AND
PISTON RING REPLACEMENT
(8) 027-109-675 VALVE SEAL
(4) 06A-198-151-C RING SET
(10) 06A-103-384-C BOLT
(1) 051-103-483-A GASKET
(1) 1J0-253-115-J GASKET
(1) 037-129-717-C GASKET
(1) 06A-129-717 GASKET
(1) 037-121-688 WASHER
(2) 06A-103-952 RIVET
Note to the dealership that this is a known problem and that you will not pay for a new catalytic converter or any other form of service until they have checked the above four points. Also note to them that virtually all these points should be covered either by warranty or as a recall due to improper factory installation.
297 Said,
November 22, 2004 @ 2:02 am
2000 Jetta burning oil – Also, if you want to find a dealership that may prove more considerate to your needs, look here: http://1.8t.org/dealers/.
YupOldBull Said,
November 22, 2004 @ 7:50 am
2000 Jetta burning oil – If you go to the home page and type in oil consumption (as suggested) you will see several entries.
Here are two websites that might help also.
http://www.myvwlemon.com/
http://www.lemonlawclaims.com/Volkswagenoilconsumption.htm
I have a 2000 Jetta 2.0 litre oil burner. 45 quarts of oil in 93k.
No, it is not normal. Yes, it is a defect.
No, a different dealership probably wont help you. Let me get this right. (?)
Your dealing with the dealership that you purchased your car from and they arent helping. So you take it to a different dealership and they help you (?) Seems backwards. I would just sue the first dealership! Forget about looking for a dealership considerate to your needs. Unless you are a real dreamer.
Ultimately your going to be dealing with VWOA anyway. The dealership is just the broker and they channel back to VWOA. There are thousands of disenchanted consumers that have been denied this kind of help. No, it wont be a dealership freebie either! (and there is no reward for acting nice!) You are looking at about $8,000 to replace the engine.
VWOA used a different ring in some of the production. The piston ring permits oil to blow past it, hence, it burns oil. Those customers that document and complain get it fixed.
I had the cylinder deglazing done at 43k and it didnt fix the oil burning.
I had to have the entire engine replaced.
I didnt complain very much. I just sued them really good!
Get all your facts together. Be firm on the first attempt. If they dont replace your engine threaten litigation. Wouldnt hurt to write the state attorneys general either.
All that oil blowing through your system could cause catalytic converter problems. VWOA offers a 2 year warranty. But there is an 8 year federal warranty on that.
http://www.epa.gov/OMS/consumer/warr95fs.txt
297 Said,
November 22, 2004 @ 11:46 am
2000 Jetta burning oil – That’s the last resort, yupoldbull.
If there’s a way a better dealership can help, then things get done quicker.
I can understand your pessimism, but it is true that not all dealerships are created equal, and many will do quite a bit for the customer to convince VWoA the warranty work is deserved.
rick Said,
November 22, 2004 @ 12:50 pm
2000 Jetta burning oil – Use the search tool at the top right of the home page and type in “”oil consumption”".
Make sure you have plenty of time to devote to it. Happy reading.
YupOldBull Said,
November 23, 2004 @ 1:29 am
2000 Jetta burning oil – Are you thick-headed or what?
No quick score here. It took 14 months to sue and some gray hair!
Do you want me to reference over 9,000 posts concerning the Jetta at:
http://www.myvwlemon.com/
Page: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35
Let the numbers speak for themselves! Just pick a page. Even Rick is in there!
Do you want me to invite 500 people over here to debate with you?
If so, I can.
The word “fraud” still comes to mind.
“A fool hath no dialogue within himself, the first thought carrieth him without the reply of a second.” Lord Halifax
297 Said,
November 23, 2004 @ 1:40 am
2000 Jetta burning oil – The impression, IMPRESSION, would be someone trying for a quick score.
How would it look if someone decided to go to court without attempting to resolve the situation through cooperation with the dealer and company first? It would look like the customer didn’t bother to try and went straight to litigation.
That’s pretty much how people would describe an “ambulance chaser”, isn’t it?
297 Said,
November 23, 2004 @ 1:52 am
2000 Jetta burning oil – Oh, and, yes, I’m very thick-headed, but having a pot and kettle bicker doesn’t help Meryl.
YupOldBull Said,
November 23, 2004 @ 2:30 am
2000 Jetta burning oil – See below.
YupOldBull Said,
November 23, 2004 @ 2:33 am
2000 Jetta burning oil – I have gone through 48 months of ownership (2000 Jetta) and $12,000 in repairs! Is that a quick score?
You are way too nice! Let’s bicker some more! Meanwhile poor Meryl might have a lemon Jetta, want to address that?
gerald palmer Said,
November 23, 2004 @ 3:03 am
2000 Jetta burning oil – i have to agree with paul. in all fareness you have to give someone the chance to make something right before sueing them, unless it caused you pyhsical harm. that is a big problem in america today. people have bought coffee(a well known hot drink)spilled it on themselves and then sued. like they did not know coffee was hot. personally i hate getting a cold cup of coffee. just like i would hate to get a warm soda. i am currently going to sue vw for my airbags not going off in an accident where my front subframe was bent. it should have gone off. as for burning oil, you should give them there 3 trys to fix it. i know it can be frustrating after all the other problems. but being fair is being fair. think about your job. i am a computer tech/network administrator i could not imagine a customer sueing me because i went to fix there network and there was still a little problem when it was the first attempt at fixing the network. a question that comes to mind is what proof do you have. get some and then you can think about sueing. but i know from experiance that that will cost you more money and you will not get it from a dealer.prove that the oil burning caused your cat to fail. as for the adding oil every 1000 miles only if you are towing something. and so far no i have had no satisfaction with vw. if you are outside the govs warranty then i feel for you but you will never get vw to pay for your cat. depending on what state you are in you might not even need to replace it. in florida there are no emmission tests.
gerald palmer Said,
November 23, 2004 @ 3:15 am
2000 Jetta burning oil – yupoldbull it sounds like you had a reason to sue. but replacing the engine was probably not reqiured. i have also had a dealer in orlando replace my window regs no problem before the recall start date. vwoa also said only replace the broken ones. but they went on and did them all because the knew of all my problems and knew i als took my car to my shop and paid myself to have things fixed that they could not.vw certified techs don’t really know much. you could have had an outside ASE certified tech rebuild your engine for cheaper than replacing it. then you could have also picked non vw piston and other parts which would have probably made for a better engine. that is what i do. when ever possible i replace parts with non vw parts. bosh is making o2 sensors for are cars now and that is who i bought my 3rd one from. even though vw uses bosh o2 sensors. see vw sets the quality control standarts there parts are manufactured to. bosh makes the parts to vw specs. however bosh might have better quality control on the same non vw part that only sports there name. so in short if you have to pay for something even if you are going to sue vw get it done buy an ASE certified tech not at a dealership, and with as little vw parts as possible. after market parts usually have a better warranty on them anyway.
YupOldBull Said,
November 23, 2004 @ 4:21 am
2000 Jetta burning oil – gerald
How do I know that my airbags work? I have had over 20 items break on my car! Who knows about something as serious as an airbag!
I know they can’t make a window regulator or glove box hinge!
If I had an accident which caused me to bite my tongue off because the airbag didn’t work….I would be a 20% owner of a company I couldn’t stand!
gerald palmer Said,
November 23, 2004 @ 5:53 am
2000 Jetta burning oil – i am going to sue them. but as for an owner. hell no i don’t want my name associated with there products not to mention they are also being sued by the jews that they used for slave labor back in wwII. the more i look into this company the more i find out about things i don’t like with it. but i have a car that after puting $5,000 down on i am some how upside down on it. so i am pretty much stuck with it until i sue them. and i am going to ask for a reimbursment for my pos in court. until then i need to have a vehical that runs. but i still believe in letting someone try to fix a problem unless it has cause physical harm or you have given a resonable amount of times to let them fix it. most of the problems with my car i wound up paying my shop to fix because i was losing to much in wages leting vw try. but i did notice that my shop always fix the problem the first time.
Note: my shop is not a vw dealership.
gerald palmer Said,
November 23, 2004 @ 6:09 am
2000 Jetta burning oil – i don’t know what to tell you about your airbags though. i had mine checked back in 02 when my friend told me about the recall or service bullitin(can’t remember which it was). i don’t think they replaced anything. they were sapose to do a check and most were coming back ok. but from what i remeber it was a check that required the thing to pretty much talk to itself. like when you check a nick card to see if it is working properly(with windows). it talks to itself so there has been alot of times that i checked a nick card that would talk to itself but would not talk to anything else. i think there check is something like that. so it is possible that the thing was not talking to the switches that were connected to it. just to ecu on the car. or it may have had a port that a switch connects to the was bad (and that would have been the front one). but i really don’t know much about the airbag setups in cars. that is something i am trying to research right now. i am just going to get a three point racing harness that works with my stock seat to lock me into my seat and never have to worry about the airbag again. i don’t think i can get aftermarket airbag parts, and i will never trust vw’s parts again.
YupOldBull Said,
November 23, 2004 @ 8:50 am
2000 Jetta burning oil – Customers complained about the window regulators. No relief until litigation.
Customers complained about oxygen sensors. No relief until mandated by the EPA.
Customers complained about MAF sensors. No relief until litigation.
Customers complained about a lemon. No litigation. No relief.
Customers complained about rear brakes. No litigation. No relief.
Customers complained about oil burning. No litigation. No relief.
Customers complained about coolant migration. No litigation. No relief.
Customers complained about sunroofs. No litigation. No relief.
Customers complained about blown clutches. No litigation. No relief.
Customers complained about the temperature gauge sensor. No litigation. No relief.
This list could go on and on. Relief is obtained with litigation. VWoA offers nothing without it.
Why not tell a person inquiring to move quickly to litigation?
Three years ago, sites like this werent available and the bad publicity wasnt listed for all to see. Thousands of people have had these problems and you sit there and continue to say find a nicer dealership. Yeah right. Drive an additional 60 miles to find out it is worse than the one you have!
New readers to this site can utilize the new learning curve made available by reading information on this site. The facts are here to “help” persue litigation and obtain relief.
The problem isnt the dealer. The problem is a poorly designed and assembled car with recurring repair expenses. The word “fraud” comes to mind.
MIKEC Said,
November 23, 2004 @ 8:56 am
2000 Jetta burning oil – The federal warranty on catalytic converters is 8 years or 80,000 miles whichever comes first. Do you have more that 80,000 miles on your car?
Regarding your statement about not changing oil since you add 1 quart every 1000 miles…You still must change your oil and filter every 5000 miles in order to clean out the remaining old, dirty, contaminated oil from your engine.
297 Said,
November 23, 2004 @ 10:19 am
2000 Jetta burning oil – Litigation helps when you’ve exhausted all cooperation from the company, yupoldbull. Moving directly to it makes you look like you’re looking for a quick score.
It’s better to be armed with a portfolio of documents showing the unwillingness of a dealer and/or company to help versus simply going to court with nothing but a broken car.
gerald palmer Said,
November 24, 2004 @ 1:46 am
2000 Jetta burning oil – i was. my head almost went through the windshield because my seatbelt failed to lock as well and i bit my tounge off. but it got stiched back on with 11 stitches(i did not think they could fit that many in my mouth). thank god i was the only one in my car at the time
YupOldBull Said,
November 24, 2004 @ 5:31 am
2000 Jetta burning oil – Lawyer. A really good lawyer.
MIKEC Said,
November 24, 2004 @ 8:10 am
2000 Jetta burning oil – Gerald:
Were you or your passengers injured as a result of the airbags not going off? I hope not.
ertspooh Said,
December 2, 2004 @ 4:31 am
2000 Jetta burning oil – I have a 2000 Jetta. I’ve had to replace the water pump at 63K miles (resonable?), there have been 3 recalls, and just after my warrantee expired my catalytic converter went(79K reasonable?). This was, of course, after I brought my car to the dealer prior to the experation and they couldn’t find the problem (dealership issue). Also, my glove box broke last year. I may open it 6 times a year. I paid $100 to replace it. After the fiasco with the dealership about my converter, I vowed never to go to a dealerhip for service again. Well, my ‘new’ glove box recently broke. I contact VW America about the first one, they were ‘robots’. I contacted them about the second glove box, mentioning in the e-mail that it had been replaced last year and this seems to be a problem with workmanship. Of course my answer from them was the same, they’ll put it in my file. I can assure you, I will NEVER buy another VW and I can’t wait to get rid of this one. I’m just going to drive it into the ground. I doubt it’s too far from that now. Thanks for the soundboard.
quaters Said,
December 2, 2004 @ 8:50 am
2000 Jetta burning oil – Interesting Article
297 Said,
December 3, 2004 @ 11:08 am
2000 Jetta burning oil – I would consider that a sign that VW may take its American products seriously again.
rick Said,
December 4, 2004 @ 1:21 am
2000 Jetta burning oil – wow… EXCELLENT link, quaters… lots of great reading. I will do something with that early next week. It answers a lot of what we ask here.
YupOldBull Said,
December 6, 2004 @ 4:20 am
2000 Jetta burning oil – Hmm, let’s see… Bosch sensors is the top of my list for things that break and cause multiple problems down the line.
Hmm, if Bosch made the sensors to OEM specs they wouldnt have broken. (?)
That may be a given, but who is to say that the defective parts didnt meet the OEM specs from VWoA? All we know is that they failed! (multiple times) Might have been poor specs from VWoA from the beginning! Dont point at Bosch so quickly!
Here is what bothers me.
If some of them (thousands) broke down and funds were collected for repairs from the unsuspecting customer, (who didnt know about the recalls), that would be great revenue for the parts and service department of the VW dealership. (Profit bonanza!)
(Specifically, parts that include ignition coils, blown clutches, rear brakes, temp. sensor gauges, MAFs, and others)
Then if those same defective parts were sent back to Bosch (or any other supplier) for an OEM credit adjustment, the car manufacturer would be profiting in a large way. (Collecting a credit for replaced parts that were replaced, but not on a N/C basis) Someone would be double dipping and that would be fraud.
I wish the people that have receipts for this kind of repair work would write to their State Attorneys Office and have it investigated.
By the way, Quaters is my oldest son.
297 Said,
December 6, 2004 @ 10:45 am
2000 Jetta burning oil – “”Our powertrains and engineering continue to be rock solid, but it has always been the stuff we rely on suppliers for or take for granted, like a radio or window, that haunts us,”" Hunt says.
Hmm, let’s see… Bosch sensors is the top of my list for things that break and cause multiple problems down the line.
MIKEC Said,
December 7, 2004 @ 3:11 am
2000 Jetta burning oil – VW pays the dealer to perform all warranty repairs including recalls. VW pays list price for parts and very near if not exactly your posted labor rate. So there is no reason for a dealer to deny a customer warranty providing that the part is truly defective and did not break as a result of “outside influence” or “lack of maintenance” I’ve said it here before, I’d much rather collect from VW than my customers. (I am a VW service manager)
297 Said,
December 7, 2004 @ 10:14 am
2000 Jetta burning oil – Just what kind of Machiavellian world do you live in, yupoldbull?
Carrie Said,
December 9, 2004 @ 2:54 am
2000 Jetta burning oil – The catalytic converter on my 2001 Golf was replaced on 12/1/04 and I didn’t have to pay anything. According to the dealer (Boston Volkswagen), the cat has an 8 year/80,000 mile warranty. My car also needs oil in between oil changes, but usually only a quart.
Jim Said,
December 9, 2004 @ 7:21 am
2000 Jetta burning oil – I have the same problem with my 2000 Jetta. I currently have 52,000 miles on it. About a year ago I had to replace the catalytic converter (covered by warranty)and was burning about 1 quart of oil per 3000 miles. During the last 10,000 miles its been burning about 2+ quarts per 3000 miles and the catalytic converter is making a rattle noise. I’m taking it to the dealer this week for an oil consumption test.