2002 Passat oil pump problems

Add me to the list of disgruntled 2002 Passat owners. this car is such a pos. this passat has only 30l miles on it and the oil pump is shot – BIG SURPRISE – at our cost. KUNN VW in Tampa refuses to fix it at their cost. How in the world does a car with 30k miles lose an oil pump? Kunn is claiming its was over milegae on an oil change, therefore voiding the warranty. This is my girlfriends car- not mine. I prefer BMW’s – for a reason! When their cars break they fix them. No BS. VW is bringing down the rep of german engineering. I now place them in the same catagory as Kia and Datsun. this car has been in multiple times for ignition coils blowing, clogged fuel system, leaving us stranded in the ghetto at 2am! New cars are not supposed to do this. To back up our claims of shotty engineering and service we recently recieved our class action check for the ignition coils. VW used to mean quality cars. This is very dissappointing. I will NEVER consider VW again! NEVER!

23 Comments »

  1. rick Said,

    December 1, 2004 @ 8:21 am

    2002 Passat oil pump problems – …ummm… I’m just replying because seeing “0 replies” makes me sad. So there.

  2. markus p Said,

    December 2, 2004 @ 3:34 am

    2002 Passat oil pump problems – We own a 2001-1/2 VW Passat with the 1.8T and its currently in the shop. The NO OIL PRESSURE indicator came on and the dealer is telling me there is a problem with the oil “sludging.” It has 60K miles on it, meaning there should be 12 oil changes — I’ve missed 2, not two in succession but one here and one there. The $2000 I’m going to have to fork out is my problem according to VW of America and NOT covered under their extended 100K mile warranty. The problem is that the oil/turbo isnt getting cooled properly. The result of poor engineering is being put on the consumer. And what’s with the peeling on the arm rest and other “plastic” pieces on the interior??? The dealer has informed us that they “…have no idea what that is.” BS is what I say.

  3. BarbaraCline Said,

    December 2, 2004 @ 4:12 am

    2002 Passat oil pump problems – Marcus P, check out my story on Oil Sludge Damage. I had 63 thousand miles on my car and proof of 11 oil changes (missing only one!) and they wouldn’t honor the warranty either. My repairs are costing $2500.

    Todd, you are right about VW giving German engineering a bad name. I wouldn’t even consider buying a BMW or Mercedes after this. I’m sticking to Japanese cars. I have a 1991 Acura Legend that has over 160000 miles on it. They only require oil changes every 7500 miles. Not only that, my kids have been driving it for 3 years with minimal maintenance (I’m sure it is lucky to get its oil changed every 10000 miles) and it is still running great!

  4. Todd M. Stoltz Said,

    December 24, 2004 @ 5:47 am

    2002 Passat oil pump problems – You should buy an American car and I am the real Todd Stoltz

  5. Ronster Said,

    December 24, 2004 @ 11:50 am

    2002 Passat oil pump problems – x

  6. rick Said,

    December 25, 2004 @ 9:30 am

    2002 Passat oil pump problems – Hey Todd, could you talk to Cher about doing a “”The More You Know”" public service announcement? I envision it this way…

    Cher walks slowly down a seedy city street on a dark, steamy night, passing stranded and cussing VW owners along trhe way, extolling us that, “”if you love your family, you’ll never buy a VW”"…. or something.

    Anyone live on a seedy city street we can borrow for filming?

  7. Chombi Said,

    December 25, 2004 @ 12:02 pm

    2002 Passat oil pump problems – Wow, finally!, a celebrity spokesperson to maybe help us get the word out on VW low quality products!
    Any other celebrities with Volkswagen nightmare stories out there?

  8. bruce Said,

    December 29, 2004 @ 1:00 am

    2002 Passat oil pump problems – rick, i didnt assume todds problem was his own, at 30k thats not good. i was simply saying that the people who are freely admiting in their posts that they missed oil changes cannot blame VW for doing what they said they would do in the event that people missed the maintenance. i said that there are quality issues and theres things that need drastic correcting. but being at 60k on a 3 yr old car and missing oil changes can cause issues. thats not VWs fault.

  9. bruce Said,

    December 29, 2004 @ 12:29 pm

    2002 Passat oil pump problems – hello everyone. nice to see you all. no one here is going to like what i have to say but what the hell here goes. people are saying they are late for oil changes. they freely admit that. when the vehicles in question were purchased brand new, they all had owners manuals. inside those manuals were books saying what the manufacturers recommended maintenance is. those books also say that if you do not keep up the maintenance, that the manufacturer has the ability to void the warranty on the items not maintained. ill give everyone that there are quality issues with VW, there issues with everything. but this is getting excessive. you cannot blame a company for doing exactly what it said it would do if you didnt maintain the car. once you purchase the vehicle no one can make you change the oil at any specific time. they can only say what they want you to do in order to keep the warranty in effect. if you dont take the time to care for the car as required to keep your warranty valid, thats not VWs fault. its your own.

  10. rick Said,

    December 29, 2004 @ 12:39 pm

    2002 Passat oil pump problems – Bruce – I had my oil changed regularly and still needed the ring job at 18k… please don’t assume that Todd’s problem is his own doing at 30K. Yeah, some people may void their own warantees but let’s assume that that’s not the problem here.

  11. BOB Said,

    January 3, 2005 @ 4:37 am

    2002 Passat oil pump problems – IF ALL OF THE OIL CHANGE SERVICES WERE PERFORMED AT VW’S RECOMMENDED INTERVALS, EVERY 5,000 MILES, YOU WOULD NOT BE NEEDING AN OIL PUMP! “PERIOD” YOUR WARRANTY IS VOID BECAUSE YOU CANNOT SUPPLY THE PROPER MAINTANENCE RECORDS. DON’T DUMP ON “VW” BECAUSE YOU WERE NEGLIGENT!

  12. deking2000 Said,

    January 3, 2005 @ 8:48 am

    2002 Passat oil pump problems – My 2002 Passat Wagon has a blown motor. I changed the oil
    ( Mobil 1) every 8,000 miles and still had the sludging problem with the car. At 103,000 miles Oil light went on and took it to Tom Bush motors in Jax FLA. They said no problem with the car and 2000 mile later a rod went. Spent $700 for them to tell me the motor is toast and $8,000 for a new motor. I was just going to trade the car in on a new Toureg just before the motor blew. I went and bought a Honda instead. The car has been sitting for the last 6 months and I have been paying $500/month payments on this german piece of shit. I have had Alfa Romeo’s last me 450,000 miles and gotten 250,000 miles from a Renault. This is the second worst car I have owned. VW’s responce is tough luck Charlie.I buy a new car every year so Mr. Honda will be getting my cash from now on. Maybe we should do a class action suite against VW over this problem. I think that VW has the world best engineering but the worst next to Ford in quality

  13. boobietoo Said,

    January 5, 2005 @ 1:42 am

    2002 Passat oil pump problems – Some of those peeling items are covered, call VWOA and ask, have VIN # available. As far a sludge, that is caused by improper oil change intervals. PEOPLE!!!CHANGE YOUR OIL REGULARLY and do your mainatance. If you cannot remeber to change your oil get a bicycle or ride the bus. Ignition coils were on recall for that model/serious problem with the coil structure/I’m guessing your vehicle is a 1.8t.

  14. Derek T Said,

    January 5, 2005 @ 2:21 am

    2002 Passat oil pump problems – Seems like you all are having problems with your American-made VWs and VWOA. I live in Germany (past 14 years) and have owned a variety of VWs and had no problems with them nor with VAG. Maybe it is an VW-American thing. BTW, I am an American living in Europe and currently own a 2004 VW Passat Variant 2.0. and a VW Polo Coupe (actually a hatchback)

  15. 297 Said,

    January 5, 2005 @ 10:21 am

    2002 Passat oil pump problems – I’m detecting a theme in Derek T’s posts.

    Europe also sports economy VWs moreso than VWoA, which never introduced the Lupo or the Polo, two excellent economy cars that would have been popular competition against Kia and Hyundai and Ford.

    The different safety and emissions specs also introduce little niggling problems like bad sensors, etc.

  16. rick Said,

    January 7, 2005 @ 5:36 am

    2002 Passat oil pump problems – I’ve said this before but I expect to take care of wear items. I had no warning about the pads even though the car was in the shop a couple weeks prior. Next thing I know I ghet this grinding sound. I called the dealer and they couldn’t have cared less. I’d have to look back but I think it was aboiut 2 weeks to the appointment. I went to Meineke. I called the dealer back to make the note on my maintenance record and their response was, “”only one rotor?”"

    This in addition to the windows falling into the door and the ring job and the lousy radio and the cupholders they lied again and again aboput fixing and an overall terrible customer service experience is why I believe VW sucks. Refute me point by point if you have that kind of time but my opinion will not change.

  17. LuvMyPassat Said,

    January 7, 2005 @ 7:04 am

    2002 Passat oil pump problems – It was explained to me recently by my VW Service Shop (Colonial Volkswagen in Westborough, Mass – AWESOME service) that there was a design flaw with the size of the oil pans in the 1999-2002 1.8T Passats. They were too small.

    There was an owner’s manual supplement sent out to all registered VW owners mandating the use of certain types of synthetic oils in the 1.8T Passats.

    If you’re having the “”oil sludge”" problem, then VW should pay for it. Call VWoA. It might take a handful of phonecalls to work it out, but you shouldn’t have to pay for damage due to a design flaw.

    Also, for anyone who buys a used VW, you should call your local VW dealer and find out how to register yourself as a VW owner. That way you won’t be surprised by recalls.

  18. LuvMyPassat Said,

    January 7, 2005 @ 7:11 am

    2002 Passat oil pump problems – Rick:

    One more thing.

    If you needed a ring job at 18000 and brakes/rotors at 27000, one can only assume that you drive your Jetta as if it’s a friggin race-car. Those two issues are relatively unique to you.

    While VW is far from perfect, I have no patience for drivers who drive their cars into the ground.

    The fact is that you should service your car according to the way you drive it. If you drive it hard, which is your right, then you should change the oil more frequently and use a brand/type of oil which is for hard driving.

    As for the brakes/rotors, if you get your brakes inspected frequently, then you should know that your pads are wearing down well before the rotor begin to warp.

    I have my brakes inspected every 5,000 miles. If the pads need to be replaced at 20K (for about $175) that’s a lot cheaper than replacing the rotors or rebuilding the brakes at 27K.

    Take responsibility for your actions my friend.

  19. rick Said,

    January 7, 2005 @ 8:23 am

    2002 Passat oil pump problems – While it would give you solace to believe that the problems I experienced were my own fault, the reasons lie in the fact that VW sucks. I drove my car normally, not like “”a friggin race car”".

    You VW lovers are amazing. You are in complete denial. I don’t give a rats ass if you have “”no patience for drivers who drive their cars into the ground.”". I have no patience for car companys that charge me full price for a piece of crap like this jetta.

    Why don’t you own up to your ignorance in assuming that it must be the owners fault? It’s the same theme we hear from all VW lovers.

  20. LuvMyPassat Said,

    January 7, 2005 @ 9:30 am

    2002 Passat oil pump problems – Rick:

    Tell me how then you got surprised by needing new rotors at 27K?

    That makes no sense to me.

    If VW quality were so bad, the Passat wouldn’t continually be ranked so high in it’s category by all the major auto mags.

    Who’s ignorant here?

  21. bruce Said,

    January 7, 2005 @ 10:02 am

    2002 Passat oil pump problems – ok, lets calm down for a minute. needing pads and rotors at 27k? that is a wear item that depends on how you drive your car. the rings, im in agreement that its way too early for that. unless its being drivin like a “friggin race car”.

  22. LuvMyPassat Said,

    January 11, 2005 @ 7:15 am

    2002 Passat oil pump problems – Rick:

    Color me wrong. Since there are others that are having rear-brake issues (and VW of Canada has apparently acknowledged the problem), I owe you an apology.

    I guess I’m just fortunate. I have a great dealer that does all the service on both mine and my wife’s VWs and we’ve been very satisfied. $30 for oil changes, warrantee repairs (minor stuff) done without question, free shuttle to work, good coffee and internet access in the waiting room.

    I hear horror stories and it sounds like nothing I know.

    So, I’ll be on the look out for brake wear on my wife’s Jetta.

  23. rick Said,

    January 11, 2005 @ 7:54 am

    2002 Passat oil pump problems – What color is wrong?

    Thanks for that! I need some validation!

    Man, it’d be nice if there were a reply button on these deep pages…!

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